Picked Up Package Received After Fedex Cutoff
Picked Up Package Received After Fedex Cutoff – Last Friday (6/19) I bought a Mavic 2 Pro with Smart Controller, ND Filters, Landing Pad and Fly More Kit. This Wednesday (6/24) I received the tracking number and the item was marked as delivered. It is now Friday (6/26), the tracking status is “Label Created”, and further, on the Fed Ex goods tab, it says “all items shipped” with the Mavic 2 smart controller.
You have to be patient, I’m in the same boat. I have three orders coming in and none of the shipments on the FedEx website are updated until the packages land in the US
Picked Up Package Received After Fedex Cutoff
Hi, We apologize for any inconvenience regarding the status of your order. We will pass this on to the team for further assistance. Thanks in advance for your patience.
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Posted by DJI Diana 6-26 2:43 PM Hi, We apologize for any inconvenience regarding the status of your order. We will pass this on to the team for further assistance. Thanks in advance for your patience.
I have an order (order #187316937931) shipping via fedex, currently in Memphis with the following message for customs delay.
“Manufacturer’s name, address or Manufacturer Identification Code (MID) for each product requested. Recommended Action: The shipper or importer must provide the manufacturer’s name, address or Manufacturer Identification Code (MID).”
Can this be resolved to receive my package? This week I have an engagement that I asked to film and the equipment that needed to be delivered to learn how to use it.
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Ty Cromartie posted 6-26 at 4:20 p.m. I have an order (order #187316937931) shipped via FedEx, currently held in Memphis, with the following message: “Manufacturer’s Name, Address, or Manufacturer Identification (MID) Code.” Recommended Action: Send the shipper or importer the manufacturer’s name, address, or bi the manufacturer identification code (MID) should have been displayed.”
Same here – and unfortunately it probably went back to DJI as my package. DJI dropped the ball with this one.
Sorry for such questions. We will coordinate this with the team for further assistance. Thanks in advance for your patience.
Posted by DJI Diana 6-27 13:43 Sorry for such questions. We will coordinate this with the team for further assistance. Thanks in advance for your patience.
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When and how will I know if there is progress in the delivery of my package??
DJI support via Facebook told me that they don’t have the Mavic 2Pro (DJI Smart Controller) in stock so it will take longer, even though DJI support via the website told me that all my items are in the package. Now I’m out of ideas and stuck with these two screens. They are awaiting delivery, but it looks like FedEx has an incomplete order. Every time you talk to someone, a different answer.
Now I have a similar situation with shipping. Abandoned after cutting – arriving on Wednesday. Although the pilot doesn’t appear in the product list, maybe I’m missing something. I know exactly when the package arrives. DJI’s website says it’s shipping now, I believe it.
The current processing time for the Mavic 2 Pro with Smart Controller is 5-7 days, so if it’s not in stock, it looks like it’ll be back in stock within that time. When I ordered it was 1-3 days for all my items.
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Again. Order number…. 0015057491578. Ask logistics if they provide the missing documents? Thank you.
Is this the solution? How long did that take? My package is currently in customs 🙁
Posted by RBarton73 on 6/30/07:17 AM. Now it looks like the item got stuck in customs. Order number…. 0015057491578. Ask logistics if they provide the missing documents? Thank you.
Same and my “Product Info” now only shows the gimbal cover, but I’ll be optimistic and hope everything is there. Tonawanda, New York.
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@thebenpauley Posted 6-30 07:43 Same and my “Product Info” now only shows the gimbal cover, but I’ll be optimistic and hope everything is there. Tonawanda, New York.
LOL We are friends of customs! I’m stuck there too. Also my products only show the landing page. – I don’t think the FedEx web interface does a good job on the goods! 🙂 Maybe they’ll sort it out after customs? Hopefully we’ll get it before the holidays!
Posted by RBarton73 on 30.6. 07:47 LOL We are customs friends! I’m stuck there too. Also my products only show the landing page. – I don’t think the FedEx web interface does a good job on the goods! 🙂 Maybe they’ll sort it out after customs? Hopefully we’ll get it before the holidays!
Customs friendly! Seriously, every time I talk to someone at DJI I get a completely different story. We hope to receive them before the holidays. I was really looking forward to it
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@thebenpauley Posted 6-30 07:52 Customs Friend! Seriously, every time I talk to someone at DJI I get a completely different story. We hope to receive them before the holidays. I was really looking forward to it
I found this – seems like a normal thing. I don’t think it’s DJI, they use 3rd party logistics – too bad that’s the case. But this usually seems like a short delay. Check out this thread:
Posted by RBarton73 6-30 10:32 AM. I found this – seems like a normal thing. I don’t think it’s DJI, they use 3rd party logistics – too bad that’s the case. But this usually seems like a short delay. See this thread: https:///thread-181167-1-1.html
Not only did it take weeks, but the package ended up being rejected entirely and apparently sent to China. 🙁
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I am in the same scenario as both of you, my package is probably sitting in Dongguan China with your packages. My tracking number is 18731696024. Hope things get going soon! Having a Mavic Air 2 before the 4th of July weekend would be fantastic!
Posted by RBarton73 on 6/30/13:21 PM. We can hope for this scenario, but again, this is a terrible subject. 🙁 https:///.php? mod=viewread&tid=219162&extra=page%3D1%26filter%3Dtypeid%26typeid%3D616%26typeid%3D616
Posted by fans4dac6a9c 6-30 13:57 I am in the same scenario as you, my package is probably lying in Dongguan China with your packages. My tracking number is 18731696024. Hope things get going soon! Having a Mavic Air 2 before the 4th of July weekend would be fantastic!
Send a support email and a message to DJI Mindy… I hope they are working on it – if not – I hope they understand our concern and return the items. I think most DJI shipments take 1-2 days in customs. We hope to see a release soon.
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@thebenpauley Posted 6-30 2:11 PM This is fantastic. Hopefully the pilot won’t become obsolete in the next decade.
I’m a bit paranoid/obsessed/worried, so I did what @thebenpauley wanted you to try…I looked up each item on the order on BH PhotoVideo and went to the spec tab to get the weight of each item. I then added them up to compare the weight of the package via FedEx. – Voila a few ounces more than the total – so mind you, everything I ordered should be in the box. a strong smile.
Posted by RBarton73 6-30 5:50 PM. I’m a bit paranoid/obsessed/anxious so I did what @thebenpauley suggested I try…I looked up each item on the order on BH PhotoVideo and went to the specs tab. to get the shipment weight of each item. I then added them up to compare the weight of the package via FedEx. – Voila a few ounces more than the total – so mind you, everything I ordered should be in the box. a strong smile.
Me too! Besides, I went with the weight of things, and I was out of the way at the bottom. Now, with BiH, only a few ounces. Also, I am paranoid, anxious and worried. I can’t stop checking FedEx, then email, then… I need to rest when this is over.
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@thebenpauley Posted 6-30 7:57 PM I did the same! Besides, I went with the weight of things, and I was out of the way at the bottom. Now, with BiH, only a few ounces. Also, I am paranoid, anxious and worried. I can’t stop checking FedEx, then email, then….
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